1. Introduction
This Privacy Policy explains how Imagination AI and its affiliated entities (“FemVerse” or “we” or “us”) collect, store, use, transfer, and share personal data from our users (“you”) in connection with the FemVerse mobile application (the “App”) and the imaginationai.net website (the “Website”) (all collectively, the “Services”).
Imagination AI is the data controller for the Services.
We may change this Privacy Policy from time to time. If the changes are material, we will do our best to notify you by email or through an in-app notification. Your continued use of the Services after this policy has been updated indicates your acceptance of the changes made. In some cases, you may be asked to review and accept changes to this policy to continue using the Services.
Please review this policy periodically. The latest version will always be available on our Website and in the App.
2. What Information We Collect
We collect information to provide and improve our services. The types of information we collect are:
a. Information You Provide to Us
Identity & Account Information: When you create an account, you provide us with your full name, email address, and date of birth. If you use a social login (like Google), we receive your name, email, and profile picture from that service. You also provide us with an encrypted password for your account.
Health & Wellness Information (Sensitive Data): You may choose to provide us with sensitive information about your health. This includes:
- Menstrual Cycle Details: Your period start and end dates, cycle length, flow intensity, and related symptoms (physical, mood, gastrointestinal).
- Fertility Details: Your fertile windows, ovulation dates, ovulation test results, and sexual activity.
- Pregnancy Details: Your due date, conception method, fetal movements, weight, and pregnancy-related symptoms.
- General Health & Fitness Data: Your height, weight, and other vitals like heart rate or blood pressure that you choose to log.
User Content: We collect information you voluntarily provide, such as medical reports you upload, personal notes, profile pictures, and feedback responses.
3. How and Why We Use Your Information
We use your information to operate, improve, and personalize our app. Here’s how:
- To Provide Core App Functionality: We use your health data to power the app's main features, such as predicting your next period and fertile windows, calculating your due date, and providing week-by-week guidance during pregnancy.
- To Personalize Your Experience: Your data allows us to create and suggest personalized wellness tips and other recommendations.
- To Train Our AI Models and Improve the App: We use data to train our AI/ML models to enhance our predictions and features. When used for these purposes, data is anonymized and aggregated to protect your privacy. Some generic data, like symptom patterns, may be retained to improve personalization for all users.
- To Communicate With You: We use your contact information to send you important notifications, such as password resets, medication reminders, and wellness tips, through email and push notifications.
- For Analytics and Performance: We use data for debugging, system improvements, and performance monitoring to ensure our app is running smoothly.
5. Data Security and Retention
Security: We use strong, industry-standard security measures to protect your data. This includes encrypting passwords, using HTTPS for all communications to prevent eavesdropping, and implementing security protocols to protect against SQL injection and other vulnerabilities.
Retention: We retain your data as long as your account is active to provide you with our services. When you deactivate your account, it is soft deleted, meaning the account is inactive, but your data is retained for continuity purposes. History of conversations with our AI assistant currently does not have an automatic deletion policy.
6. Your Privacy Rights
We are committed to providing you with control over your personal data. In accordance with privacy laws like GDPR, you have the following rights in relation to your personal information.
Correction of your personal data
If you believe your personal data is inaccurate, you have the right to contact us or to update your information directly through the app's settings to have it corrected.
Restriction of processing
You have the right to request that we restrict the processing of your personal data in certain circumstances, for example, if you contest the accuracy of the data while we are verifying it.
Access to your personal data
You have the right to request information about the personal data we process about you and to receive a copy of your data.
Right to data portability
You have the right to request your personal data in a portable format that allows you to move, copy, or transfer it for your own purposes.
Erasure of your personal data
You have the right to request that we erase your personal data. You can easily delete your account directly within the application by following these steps: Home → Settings → User Profile → Delete Account.
Objection to the processing of your personal data
You have the right to object to the processing of your personal data. You are given the option to opt out of your data being used for personalization or AI model improvement at any time.
How to Exercise Your Privacy Rights
To exercise your privacy rights, or if you have any questions regarding your data, please email us at [email protected].
If you would like to exercise your right to request the erasure of your personal data, you can also do this by deactivating your account in the App's settings.
We will address your request within 30 days of receipt. Please note that it may take longer in some cases, for example, for the full erasure of data stored in our backup systems. We will let you know if we need more time and explain the reasons for the delay.
7. Children's Privacy
General Age Limitation: The Services are not intended for children, and we do not knowingly collect personal information from children under 13 years old. If you are aware of anyone under 13 years old using the Services, please email us at [email protected] and we will take the required steps to delete such information and/or delete the child’s account.
Age Limitation for Residents of the European Economic Area (EEA), United Kingdom (UK), and Canada: Due to legal requirements, we do not allow the use of the Services by residents of the EEA, UK, or Canada younger than 16 years old. If you are aware of anyone younger than 16 using the Services, please email us at [email protected], and we will take steps to delete such information and/or delete the child’s account.
8. International Data Transfers
Our servers are located in Digital Ocean data centers, with the default location being in the USA. Some AI data processing may also occur in Google Cloud's US-Central1 region. By using our app, you consent to your data being transferred to these locations.
9. Communication With You
We may contact you from time to time via email, pop-ups, or push notifications to communicate with you about our Services, offers, promotions, and events. We may also provide news and information that we think will be of interest to you. These communications will be personalized and may be based on the app features you engage with and the goals you have selected.
Opt-out options: You can always opt out of receiving marketing emails by unsubscribing via the “Unsubscribe” link contained in the email. Opting out of these marketing emails will not end the transmission of essential service-related emails, such as password resets or account verification messages, which are necessary for your use of the Services. You may also opt out of receiving push notifications at any time by adjusting the settings on your mobile device.
Please note that we may contact you with information about our Services and offers via third-party platforms, like social media.
Presence on Social Networks: We may use social media platforms to engage with our users. When you interact with us on these platforms, we may process information such as your username and any comments or posts you make related to FemVerse for the purpose of engagement.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].